Privacy Policy

Last Updated: 17 May 2025  ·  Pixel Studio, Ahmedabad, Gujarat

1. Introduction

Welcome to Pixel Studio ("we", "our", "us"). We are committed to protecting the personal information of every individual who visits our website or engages our services. This Privacy Policy explains what data we collect, how we use it, and the rights you hold — in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

By using our website or submitting any form, you acknowledge that you have read and understood this Privacy Policy and consent to our practices as described herein.

2. What Personal Data We Collect

We collect only the minimum personal data necessary to respond to your enquiry and deliver our services. When you fill out a contact or free quote form on our website, we collect:

We do not collect sensitive personal data such as Aadhaar numbers, PAN, financial account details, passwords, biometric data, or health-related information through our website.

3. Purpose of Use

The personal data you provide is used solely for the following purposes:

We do not use your data for automated profiling, behavioural advertising, or any purpose beyond what is clearly stated above.

4. No Third-Party Sharing

We do not sell, rent, trade, or share your personal data with any third parties, including marketing agencies, data brokers, advertisers, or social media platforms.

Your form submission is processed by Formspree, a third-party form delivery service, solely for the purpose of forwarding your message to us. Formspree's handling of your data is governed by their own Privacy Policy. We do not authorise them to use your data for any purpose other than delivery to our inbox.

In exceptional circumstances, we may disclose personal data if required by a court order, law, or regulation — and only to the minimum extent legally required.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable law. Enquiry and project correspondence data is typically retained for up to 12 months from the date of last contact. After this period, data is securely deleted or anonymised.

6. Your Rights Under the DPDP Act, 2023

Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data held by us:

To exercise any of these rights, please contact our Grievance Officer directly using the details provided in Section 11. We will endeavour to respond within 30 days.

7. Cookies & Tracking Technologies

Our website does not use tracking cookies, analytics cookies, advertising cookies, or any third-party tracking scripts. We do not integrate Google Analytics, Facebook Pixel, Hotjar, or similar tracking tools.

The only external resource loaded by this website is Google Fonts, which may result in a standard browser cache entry on your device. No personally identifiable information is shared with Google through this connection.

8. Data Security

We implement reasonable and appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or misuse. Our website uses HTTPS (SSL/TLS) encryption for all data in transit.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid sharing sensitive information unnecessarily through any online form.

9. Children's Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a child under 18 has submitted personal data through our website, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Pixel Studio has designated the following individual as the Grievance Officer for all data-related complaints and requests:

Grievance Officer — Pixel Studio

Name: Mr. Ravi Jadia

Designation: Founder & Director, Pixel Studio

Address: Ahmedabad, Gujarat – 380015, India

Phone: +91 91045 60900

Email: support@mypixelstudio.in

We will acknowledge your grievance within 7 business days and endeavour to resolve it within 30 days of receipt, as required under applicable law.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold, please contact us through any of the following channels: